General Questions

 

Do you require advanced reservations?

Yes, you will need to book online or contact us at 202 584-5683

 

Can we buy tickets the day of the tour?

Please call us at 202 584-5683 for day of tour ticket availability.

 

What is your cancellation policy?

We offer a full refund up to 48 hours before your tour starting time.

 

What if the tour is canceled?

We will only cancel a tour under extreme circumstances and offer you a full refund. We have seen examples where tour companies cancel due to low ticket sales. We understand how difficult travel planning is and believe once you book your tour, we should fulfill our obligation, whether it is fully booked or just a single participant.

 

What if the day or time I want to book a tour is not available?

Please contact us at 202 584-5683 to see if we can accommodate your request with additional staffing.

 

Where do we meet you to begin the tour?

All tours starts at designated areas in Washington, DC. You'll receive an email confirmation regarding your tour. 

 

What if it rains?

Well it is Washington, DC, so we do get times when the weather is less than cooperative. Our tour route can change based on the weather conditions. Check the weather report and dress accordingly.

 

What about wheelchair and strollers on the tour?

Our tours are wheelchair accessible. Also, each photo walking tour can accommodate motorized wheelchairs, but foldable wheelchairs and strollers can be kept in luggage areas.

 

Do you provide lunch?

Lunch is not provided and we suggest you bring along bottle water, a snack or eat an early breakfast or late lunch. Coffee and snacks may be available to purchase along the tour routes.

 

How long is the tour?

All tours are an average of 3.5 hours.

 

Dates for Tour?

We run our  tours daily.

 

What is the cost?

The investment is only $75.00 per person.

 

Are the tours refundable?

Yes, you can get a full refund up to 48 hours before your tour date.

 

Cancellation Policy

Refundable up to 48 hours before tour starting time. We understand how difficult it is to make travel arrangements. Many tour companies will contact you the day of the tour and cancel because they have not sold enough tickets. Our policy is once a tour is booked we will fulfill our obligation to you so that you may enjoy the tour you have paid for despite the number of tickets sold. 

 

Equipment Questions

 

Do I need an expensive camera?

No, 2 out of 6 people who participate in our tours use a simple point and shoot camera or simply their cell phones. We have even had people use iPhones, disposable and film cameras. Of course we get the professionals that are dedicated to photography with their high end SLR's, but this is not a requirement.

 

Can we bring tripods?

Tripods are allowed on our tours. Tripods are great for getting some night shots after the tour, so it is advisable to have them for your Midnight Tour. 

 

How many batteries should I have and how much memory?

Please bring enough batteries and have enough memory space to photograph 250-300 images. We have had some people not fully charge their camera batteries and be unable to shoot, so it is advisable to bring at least one extra. Due to the many variations of digital camera batteries, we are unable to provide extra batteries, but there are local camera stores where you can buy them.

 

Ticketing/Sales

 

Do you accept checks?

No. We accept the following credit card options: Visa, Mastercard, American Express, Discover and online payments.

 

Do you offer group discounts?

Yes. If you have more than 4 participants for a particular day, please contact M.J. at 202 584-5683 so the reservation system can be adjusted to accommodate additional participants.

 

What if we miss our plane and cannot make the tour on our date?

We are more than happy to work with you on getting you rescheduled to a new date, provided we are not sold out and our guides are available.

 

Miscellaneous Questions

 

Are bathrooms available?

We are always in close proximity to public restrooms throughout the tour.

 

What will the weather be like?

Washington, DC is one of the best places to be during the summertime. It gets over 90 degrees and or below 30. Cold winds do come off the Potomac and Anacostia River and we do get our share of all the elements as you might have heard. It is advisable to protect yourself and your gear in case of rain.

 

 

 


Still have questions?

 

 
All other questions, please use the form on the right

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